For a passenger disruptions are an unnerving experience, especially discovering that their baggage has not reached the destination with them. Airlines take immense precautions to offset the occurrence of a lost bag but in a ever-growing travel population it is unlikely to be rooted out. Quickly tracking the baggage, recovering and delivering to the passenger is at the forefront of the airport services objective of any airline. AccelAero Baggage Tracer (ABT) is designed to be easy to use, fast and effective.

Developed for one of the region's largest airline with over 4o destinations, the AccelAero Baggage Tracer solution has proven its efficiency and reliability from day one helping Air Arabia improve management of baggage tracking and reconciliation. Because it is based on windows GUI, It is easy to learn and simple to use, it can be deployed more quickly and at lower cost than any other system in its class. ABT provides airport and/or airline staff with distinct information to help identify lost item and its location.

ABT has dynamic interaction with the customers who can use the web to update their contact details or check the status; in addition customers can view all the bags that are close to the description of the bag and identify their property.